Shipping & returns

Made to order

Printful prints or embroiders each product after an order is placed. Production and shipping are separate stages. Printful currently estimates standard fulfillment at 2–5 business days; this is an estimate and can change with demand or product availability. Shipping time is additional.

Delivery

We currently offer delivery within the United States. Available services, charges, and delivery estimates appear in the cart and checkout. Delivery dates are estimates, not guarantees. Different products may be made at different facilities and arrive in separate packages.

Check your shipping address before placing an order. Contact support promptly if an address is incorrect or a parcel is missing. Additional shipping charges may apply if a parcel is returned because of an incorrect address or was not collected.

Damaged, defective, or incorrect items

Email [email protected] within 30 days of delivery with your order number, a description of the problem, and clear photographs. We will review the issue and arrange an appropriate replacement or refund for a verified production defect, damage, or incorrect item. Contact us before mailing anything back.

Size choices and changes of mind

Because products are made specifically for your order, we do not offer returns or exchanges for a change of mind, a selected size that does not fit, or a selected color you no longer want. Check the product details and size guide before ordering. This does not limit any rights you have under applicable law.

Cancellations

Contact support as soon as possible. We may be unable to cancel or change an order once production has started.